Privacy Policy

Last Updated: October 2026

Introduction

Fell-jaguar ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways:

• Personal Data: Name, email address, and other contact information you provide when submitting inquiries or booking tours.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device that help us improve your experience and understand website usage patterns.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage tour bookings and inquiries
• To communicate with you about your reservations and our services
• To improve our website and services based on user feedback and usage patterns
• To comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service providers who assist us in operating our website and conducting our business
• Legal requirements when we believe disclosure is necessary to comply with applicable law
• Protection of our rights, property, or safety, or that of our users or others

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Booking records are typically retained for seven years for tax and legal purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to object to or restrict processing of your data
• The right to data portability

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Fell-jaguar
245 Rue Saint-Laurent
Baie-Saint-Paul, QC G3Z 2Y8
Canada
Email: [email protected]